·          Track different types of equipment and systems serviced at each customer location(s).

                     Fire Sprinkler / Alarm systems, Extinguishers, Air Paks, Instruments, Vehicles, Medical devices, and more. 

·          Automatically create service orders for scheduled service or inspections when due. 

·          Run the “Service Due” report at any time to use in planning and scheduling resources. 

·          Access detailed service histories, orders, and invoices by customer or equipment – archival & paperless. 

·          Maintain detailed information and specifications about each system and have it appear on all service orders. 

·          Assign multiple tasks or service procedures with various frequencies to any equipment and ISM basically runs itself. 

·          Assign service technician(s) to particular customer location(s).  Capture time sheet entries at order completion. 

·          Access customer related documents such as contracts and inspection forms via Microsoft Word™. 

·          ISM’s multi-User, multi-Branch, capability allows a user to handle more customer accounts and service branches. 

·          Interface ISM to your existing business accounting software with file export / import. 

·          Create your own custom reports by linking to our database.
·        ISM is a Microsoft^® Windows relational database system that works with Microsoft Office™.
·          ISM is a proven, simple, and easy-to-use service management tool.